Privacy Policy

eClass Limited (referred to as "eClass", "we", "us" and "our") takes individuals' privacy seriously. This Statement explains our policies on how we collect, use, disclose, and protect information while users are using eClass App (this "Application").

When you use our mobile application, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.

This privacy policy applies to all information collected through our mobile application ("Apps"), and/or any related services.

1. What information do we collect?

Personal information

Your personal information such as name, address, contact information and password are managed by your school or related organization. We only collect your login name and password for authentication purpose only.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Apps.

We automatically collect certain information when you visit, use or navigate the Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Apps and other technical information. This information is primarily needed to maintain the security and operation of our Apps, and for our internal analytics and reporting purposes.

Information collected through our Apps

In Short: We may collect information regarding your mobile device, push notifications, when you use our apps.

If you use our Apps, we may also collect the following information:

  • Mobile Device Data
    We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications
    We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

2. How do we use your information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive to enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

3. Will your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We shall not share data or allow data collection by data brokers.

We may process or share data based on the following legal basis:

  • Consent
    We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Performance of a Contract
    Where we have entered into a contract with your school, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations
    We may disclose your information where we are legally required to do so in order to comply with applicable law in Hong Kong.
  • Vital Interests
    We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

4. How long do we keep your information?

In Short: We keep your information for fulfilling the purposes outlined in this privacy policy.

When your school or organization has no ongoing legitimate business need to process your personal information, they should delete it following their privacy policy. We are not responsible for how long the information should be kept by your school.

5. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Apps is at your own risk. You should only access the services within a secure environment.

6. Do we make updates to this policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, you will be notified one time upon accessing the app. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. How can you contact us about this policy?

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

Last modified: 01 July 2021